Customer Service Officer - Campbellfield

Ausreo is the leading independent manufacturer of steel reinforcement in Australia for the building and construction industry. It supports its business partners to Build With Confidence and create value for its people, customers and shareholders. We are known for:

  • Our agility to provide superior service and support for our customers through our extensive Service Centre network;
  • Being at the forefront in innovative steel reinforcement solutions and technology;
  • Our family of people who value health and safety, quality, team work and personal growth.

We have an exciting opportunity for a Customer Service Officer to join our team at Campbellfield, reporting to the Service Centre Manager, you will be responsible for internal sales and deliveries of the branch. The role will also include but will not be limited to the following responsibilities:

  • Providing face to face quality service to customers
  • Troubleshooting/resolving enquiries via phone and email in a quick and efficient manner
  • Stock control in the factory
  • Coordinating production with factory staff
  • Effectively communicating with all stakeholders and dealing with difficult customers effectively
  • Receiving and processing administration duties

To Be Successful

  • Excellent communication skills with a friendly personality
  • Strong computer skills and ability to pick up new systems quickly
  • Strong organisational skills and ability to work under pressure
  • Ability to work Monday to Friday, rotating rosters between the hours of 6.30am-4.30pm (9 hour shift)

Ausreo is currently experiencing major growth due to the upturn in civil and commercial construction projects. It is an exciting time to be part of the Ausreo family with opportunities for career development and progression.

In return you will be rewarded with an attractive salary package including monthly short-term incentives and job satisfaction whilst working within a dynamic team environment. If you are ready for a challenge and think you have what it takes we want to hear from you.

The successful candidate must have Australian Citizenship or legal Work Rights and must undertake a pre-employment medical assessment and National Police Check.

To submit your resume, please click the ‘Apply’ button.

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